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Versatile career opportunities
We want to be a fair, inspiring and motivating employer. A skilled and committed personnel has a key role in building our long-term international success. We want to offer our employees interesting career paths and opportunities to develop as car retail experts in different phases of their careers.
We did not temporarily lay off or discharge any employees due to the corona pandemic, an exception being the lockdown arrangements in Germany ordered by the government. The personnel’s flexibility, excellent attitude and ability to adapt, combined with the flexible compensation system integrated in our concept, showed the resiliency of our organization during the exceptional time. Despite the pandemic, we recruited more personnel, and especially our sales organization grew as new showrooms were opened in Finland, Sweden and Germany. The number of personnel working for us converted to full-time equivalent (FTE) employees was 713 (595) in 2020, an increase of 19.8 percent from the previous year.
In 2020, we actively offered career paths and new job opportunities within the organization. During the year, 50 Kamux employees switched from one role to another within the organization. Our operating model offers opportunities for professional development for motivated employees.
Promoting expertise and well-being
The worker rights defined by the International Labour Organisation (ILO), local labor laws and human rights defined by the UN guide all our operations. Results of the work satisfaction and well-being survey conducted in 2020 were 3.88 in Finland, 3.93 in Sweden and 3.78 in Germany.
In 2020, we continued the systematic training of sales personnel and supervisors. The trainings aim at promoting employee satisfaction and well-being. By investing in training and by offering the best possible tools to support sales and leadership work, we encourage employees to reach their goals and to succeed in their work.
We continued to develop our training program and adopted new approaches. Trainings of new Kamux sales personnel continued in our training center in Hämeenlinna. Face-to-face trainings were held with consideration for social distancing and safety. In addition, trainings were arranged in all operating countries via an online portal and video connections. The portal also allows us to monitor the coverage of the trainings as well as skills development. During the year, we offered additional sales training and coaching also for our more experienced sales personnel. Training themes included, among others, customer encounters, feedback, and team leadership. We also continued development discussions in accordance with the operating model. Our trainings aim to promote the work satisfaction and well-being of our personnel.
In 2020, we invested especially in monitoring the working capacity and resources of our personnel. On account of the corona pandemic, we reorganized the personnel’s shifts and took country-specific recommendations and restrictions into account. Our aim is that Kamux employees are not involved in accidents leading to absence from work. At Kamux, most of the work is performed in showrooms or office premises, where workplace accidents are rare. The most typical accidents in our operations result from slipping or stumbling. We aim to prevent absences from work due to illness at the earliest stage possible. During 2020, a total of 8 (14) accidents occurred that led to absence from work, but there were no serious work-related accidents. The overall health percentage of our personnel decreased due to the corona pandemic and was 53 (67) in 2020, which means that approximately half of our employees were not absent from work due to sickness during the year. Kamux’s occupational health care partner in Finland is Terveystalo.
Striving for diversity
Kamux wants to be an equal and safe employer to all its employees. In 2020, the number of personnel in the Group converted to full-time equivalent (FTE) employees was 713, of which 9% (9) were women. We aim to become a more diverse work community and offer job opportunities to people of different ages. We support and accelerate young people’s access to working life by offering car sales work right after graduating from school. We also offer summer jobs to students and extend careers by employing senior citizens in car delivery tasks, for instance.
The age range of our personnel in 2020 was 15–82 years. Of all our employees, the share of employees under 25 years was approximately 26% and the share of employees over 55 years approximately 29%.A guiding principle in all our operations is that we treat each other equally, respecting people’s privacy, religious freedom as well as freedom of association and collective bargaining. Cultural diversity is one of our strengths in our operating countries, and in 2020, Kamux employees served our customers in 28 different languages.