Omnichannel retail concept for used car sales
Kamux is a retail chain specialized in used cars and related integrated services that has grown rapidly. Our operating model is a seamless combination of digital commerce and an extensive showroom network: we want to provide an excellent customer experience regardless of time or place.
Our operating model is based on professional sourcing and sales, low fixed costs, rapid inventory turnover, and sales of integrated services.
Founded in Hämeenlinna, Finland, in 2003, Kamux operates in Finland, Sweden and Germany. At the end of 2022, the company had in total 78 showrooms. Since its founding, Kamux has sold more than 500,000 used cars.
Digital channels play a key role in the customer journey, as most consumers begin their search for a new car online. Therefore the website functionalities as well as correct and as comprehensive as possible information on cars are important for achieving excllent customer experience.
The cornerstones of our operating model
- Professional sourcing and sales
- Rapid inventory turnover
- Low fixed costs
- Profitable integrated services
The cornerstones of our customer proposal
- First-class omnichannel customer service
- Car selection that is interesting to customers and the right price
- Teamwork, joy, and drive
- Freedom and accountability
- Happy customers
- Profitable business
Kamux’s Code of Conduct
Kamux’s Code of Conduct outlines the common priciples for the actions and behaviors of all Kamux employees and create a basis for conducting our business in a sustainable manner. Their function is to help Kamux employees make the right decisions in their everyday work. Kamux wants to be worthy of the trust of its customers and stakeholders.